1. Introduction
At NYC Elite Car Service, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
By using our services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
Personal Information
Name, email address, phone number, billing details, and travel details.
Non-Personal Information
IP address, browser type, operating system, device identifiers, usage data, and cookies or tracking technologies.
Payment Information
Payment card details are processed securely through third-party payment providers. NYC Elite Car Service does not store full credit card numbers on our servers.
3. How We Use Your Information
We use the information collected to:
- Process your bookings and provide transportation services.
- Communicate with you about your reservations, updates, or promotions.
- Improve our website, services, and customer experience.
- Send promotional offers (only if you have opted in).
- Comply with legal obligations.
4. Legal Basis for Processing (GDPR Compliance)
For users located in the European Union/UK, we process personal data based on:
- Consent (e.g., when you opt into marketing emails).
- Contract performance (e.g., fulfilling bookings).
- Legal obligations (e.g., accounting and tax compliance).
- Legitimate interests (e.g., preventing fraud, improving services).
5. Data Security
We use industry-standard safeguards (SSL encryption, firewalls, secure hosting) to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
In the unlikely event of a data breach, we will notify affected users and authorities as required by law.
6. Third-Party Sharing
We do not sell, rent, or trade your personal information. We may share your data with:
- Payment processors to complete transactions.
- Email and communication providers to send booking confirmations and updates.
- Analytics and technology providers to improve our website.
All third parties are required to protect your data and use it only for the purposes we specify.
7. International Data Transfers
If your information is transferred outside the United States (for example, to cloud storage providers), we take steps to ensure appropriate safeguards are in place to protect your data.
8. Cookies & Tracking Technologies
We use cookies, analytics tools (such as Google Analytics), and similar technologies to:
- Understand how visitors use our website.
- Save your preferences for future visits.
- Improve website performance.
You can manage or block cookies through your browser settings.
9. Your Data Protection Rights
Depending on your location, you may have the following rights:
- Access your personal information.
- Update or correct inaccurate data.
- Request deletion of your information (subject to legal requirements).
- Restrict or object to certain data processing.
- Withdraw consent at any time.
- Request a copy of your data in a portable format (data portability).
- File a complaint with a data protection authority (if located in the EU/UK).
To exercise these rights, contact us at info@nycelitecarservice.com or 929-732-3891.
10. Children’s Privacy
11. Retention of Data
12. Marketing Communications & Opt-Out
- If you opt in, we may send you promotional emails about our services.
- You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
13. Changes to This Privacy Policy
14. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
NYC Elite Car Service
📞 929-732-3891.
